This Shipping Policy governs the terms and conditions under which Burirachar, accessible at https://burirachar.com/, processes, handles, and delivers orders placed through its e-commerce platform. The logistics and shipping operations of Burirachar are facilitated through third-party service providers, including but not limited to Shiprocket, which integrates multiple courier partners for efficient order fulfillment. By placing an order on the platform, the user expressly agrees to be bound by the provisions set forth in this Shipping Policy. This policy shall be read in conjunction with the Terms and Conditions, Privacy Policy, and Return and Refund Policy of Burirachar.
All orders placed on the Burirachar platform are subject to confirmation and availability. Upon successful order placement, the order shall be processed within a standard timeframe of 24 to 48 hours, excluding Sundays, public holidays, and unforeseen operational disruptions. Once the order is processed, it shall be handed over to the designated courier partner assigned through the Shiprocket platform for further delivery. The dispatch timeline may vary depending on product availability, order volume, and operational constraints. Burirachar reserves the right to delay or reschedule dispatch in exceptional circumstances without prior notice.
Burirachar utilizes Shiprocket to facilitate shipping through a network of third-party courier partners, including but not limited to Delhivery, Blue Dart, XpressBees, Ecom Express, and other logistics providers. The selection of the courier partner shall be determined based on serviceability, delivery timelines, cost efficiency, and operational feasibility. Burirachar does not guarantee the use of a specific courier partner for any order and reserves the right to select or change the courier partner at its sole discretion.
Estimated delivery timelines are provided at the time of order placement and are indicative in nature. Typically, orders are delivered within 3 to 7 business days from the date of dispatch, depending on the delivery location and courier partner. Deliveries to remote or non-serviceable areas may require additional time. The user acknowledges that delivery timelines are subject to factors beyond the control of Burirachar, including but not limited to weather conditions, transportation delays, governmental restrictions, and logistical challenges. Accordingly, Burirachar shall not be held liable for any delays in delivery.
Shipping charges, if applicable, shall be calculated and displayed at the time of checkout based on factors such as order weight, dimensions, delivery location, and selected shipping method. Burirachar reserves the right to modify shipping charges without prior notice. In certain cases, promotional offers such as free shipping may be provided at the discretion of Burirachar. Any additional charges imposed by courier partners, including but not limited to remote area surcharges or handling fees, shall be borne by the user where applicable.
Burirachar offers both prepaid and Cash on Delivery (COD) payment options, subject to availability based on the delivery location and courier partner policies. COD orders may be subject to additional charges as determined at the time of checkout. Users are required to ensure the availability of the specified amount at the time of delivery. Failure to accept a COD order may result in order cancellation and may affect the user’s eligibility for future COD services. Prepaid orders are processed only after successful payment confirmation through authorized payment gateways.
The user is solely responsible for providing accurate and complete shipping details, including name, address, contact number, and pin code. Burirachar shall not be liable for failed deliveries resulting from incorrect, incomplete, or misleading information provided by the user. In the event of a delivery failure due to such reasons, the order may be returned to the origin (RTO), and any additional charges incurred shall be borne by the user. Burirachar reserves the right to cancel orders with unverifiable or suspicious shipping details.
Once an order is dispatched, the user shall receive a tracking number and relevant shipment details via email, SMS, or other communication channels. Tracking information is provided through Shiprocket and its associated courier partners, enabling users to monitor the status of their shipments in real time. Burirachar shall not be responsible for discrepancies or delays in tracking updates provided by third-party logistics providers.
Courier partners shall make multiple attempts to deliver the order to the specified address. In the event that the user is unavailable to receive the order or refuses delivery, the shipment may be marked as undelivered and returned to the origin. Such cases may result in additional charges or restrictions on future orders. Burirachar reserves the right to cancel orders or restrict services to users with a history of failed delivery attempts or refusal to accept shipments.
While Burirachar endeavors to ensure safe and timely delivery of all orders, it shall not be held liable for damages, losses, or delays caused by third-party courier partners. Users are advised to inspect the package at the time of delivery and report any visible damage or tampering immediately to the courier personnel and Burirachar. Claims for lost or damaged shipments shall be subject to investigation by the courier partner and may be resolved in accordance with their policies. Burirachar shall assist users in such cases but does not guarantee compensation.
Burirachar ensures that all shipments comply with applicable shipping and logistics regulations, including packaging standards, labeling requirements, and restricted item guidelines as mandated by Shiprocket and associated courier partners. Users agree not to request or attempt shipment of prohibited or restricted items through the platform. Burirachar reserves the right to cancel any order that violates such regulations without prior notice.
In cases where orders are returned to the origin due to non-delivery, incorrect address, or refusal by the user, the shipment shall be processed as Return to Origin (RTO). Any re-shipping request shall be subject to additional charges and approval by Burirachar. Re-shipping shall only be initiated upon confirmation of updated and accurate delivery details and payment of applicable fees.
Burirachar shall not be liable for any failure or delay in the performance of its shipping obligations due to events beyond its reasonable control, including but not limited to natural disasters, strikes, pandemics, governmental actions, transportation disruptions, or other force majeure events. In such cases, Burirachar reserves the right to suspend or delay shipments without liability.
Burirachar reserves the right to revise, amend, or update this Shipping Policy at any time without prior notice. Users are encouraged to periodically review this page to remain informed of any changes. Continued use of the platform following such modifications shall constitute acceptance of the revised policy.
For any queries, concerns, or assistance related to shipping and delivery, users may contact Burirachar through the following details: Email: contact@burirachar.com Contact Number: +91 828012300 Website: https://burirachar.com/. All communications shall be addressed in a professional and timely manner.
By placing an order on the Burirachar platform, the user acknowledges that they have read, understood, and agreed to the terms of this Shipping Policy. Users further consent to the involvement of third-party logistics providers, including Shiprocket, in the fulfillment and delivery of their orders. In the event that a user does not agree with any part of this policy, they are advised not to proceed with placing an order.
